Update Automatic Debits or Credits

If you have any automatic debits or credits to your KTBCU account, you will need to advise each business of your new Routing and Transit Number.

CU1’s Routing & Transit #: 271188081

Verify Payroll Deposit

Every effort was made to ensure payroll deposits and payroll distributions were converted properly. While there was no action on your part for this transition, we recommend that you verify your payroll deposit and/or payroll distribution through digital banking with your first payroll.

Enroll in CU1 Digital Banking

Whether it's paying your bills faster than ever, easily searching your personal data or finding a nearby ATM while you are out and about, our digital banking experience was improved with YOU in mind.

Enroll in CU1 Online Bill Pay

Online Bill Pay can be accessed in Digital Banking on the Account Summary screen under Bill Payment. Select Enrollment Options and follow the prompts to sign up.

Important Notice About Your Debit Card

Your KTBCU debit card has been replaced with a CU1 debit card.

Begin using your CU1 debit card immediately. This new debit card is connected to your current Checking Account.

Important Credit Card Information

Continue to use your KTBCU credit card until Fall 2024. Credit Union 1 will send you additional information in the coming months.

Make a Payment on Your Visa Card

Mail Payments to:
VISA PO BOX 4521
Carol Stream, IL 60197-4521

Visa Customer Service: 800.322.8472
Visa After Hours Customer Service: 866.604.0381

Loan Payments

Members who have loans have had those products converted to matching or similar products on the CU1 system. The rate and term for each of these products will remain the same as originally contracted for the remaining term of the agreement. Payments for loans can be made through digital banking or by mailing a payment to:
 

Credit Union 1
Attn: Payment Servicing
2651 Paseo Verde Pkwy
Henderson, NV 89074

New Branch Hours

The Kankakee branch will remain open to continue to serve you.

Starting January 2, 2024 branch hours will be:

• Monday: 9:00 a.m. - 5:00 p.m.
• Tuesday: 9:00 a.m. - 5:00 p.m.
• Wednesday: 10:00 a.m. - 5:00 p.m.
• Thursday: 9:00 a.m. - 5:00 p.m.
• Friday: 9:00 a.m. - 5:00 p.m.
• Closed Saturday and Sunday

Access CU1’s Financial Wellbeing Platform

As a member of CU1, you have free access to our Financial Wellbeing platform, powered by Enrich. Start learning in less than 10 minutes.